ServiceNow Ecosystem Master Class Demo:
Admin, Dev, BA & Key Modules
Unlocking Enterprise Service Management Power
Admin | Developer | Business Analyst | ITSM | ITOM | ITAM | CSM | HRSD
Date: Saturday, May 10th, 2025 Time: 8:00 AM - 9:30 AM IST
About this Master Class
ServiceNow is the platform defining modern enterprise service management. Get a comprehensive first look at the breadth and depth of this powerful ecosystem in Digital Edify's FREE Demo Master Class.
Understanding platform configuration, user access, instance maintenance, and basic troubleshooting.
Diving into scripting (Client-side, Server-side), workflow automation, integrations, and building custom applications.
Bridging the gap between business needs and platform capabilities, focusing on requirements gathering and process mapping.
Exploring core IT processes like Incident, Problem, Change, and Service Request Management on the platform.
Discovering modules for Discovery, Service Mapping, Event Management, and managing infrastructure.
Getting an overview of managing software (SAM) and hardware (HAM) assets within ServiceNow.
Learning how ServiceNow supports external customer interactions and service delivery.
Understanding how ServiceNow streamlines HR processes and employee service requests.
What you will gain from this Masterclass
Manikanta Kona
Founder & Chief Architect
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Ravi Vetagiri
CEO
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Bharat Sreeram
AI Architect
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Arjun
CRM Engineer
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Praveen
Full Stack Architect & Trainer
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Lakshmi
GenAi Engineer
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Murali
Sr Platform Engineer
With strong experience in product development and a passion for teaching, our instructor brings world-class expertise to the classroom. Having worked with leading tech companies and holding multiple certifications in Java/JEE, Spring Frameworks, he combines technical depth with real-world insights to mentor aspiring developers.
His journey from competitive programming to backend engineering of Google, and now mentoring thousands of students, makes him the perfect guide for mastering Java full stack technologies - from frontend to backend and beyond.
Who Should Attend
- Anyone working in or managing ITSM, HR, or Customer Service functions.
- Tech Enthusiasts eager to learn about a leading enterprise platform.
- Anyone wanting to Skill or Upskill in a high-demand platform technology!
- Aspiring IT Professionals looking to enter the ServiceNow ecosystem.
- Current IT Staff seeking to understand ServiceNow roles and modules.
- Business Analysts interested in Service Management platforms.
- Project Managers overseeing ServiceNow implementations.
Why This Demo Is Unmissable
01
Comprehensive Ecosystem View
We cover the essential roles (Admin, Dev, BA) and key modules (ITSM, ITOM, ITAM, CSM, HRSD) in a single session.
02
Real-Time Interaction
This is a live session! Ask questions and get instant feedback from expert instructors.
03
Actionable Takeaways
Walk away with insights, best practices, and your FREE Personalized Learning Roadmap provided after the session.
04
Flexible
Format
Join conveniently from anywhere online—or network in person at our Hyderabad campus.
05
End-to-End Skill Showcase
See the complete full-stack journey, from frontend finesse to backend power, demonstrated live.
06
Focus on Live Demonstration:
Experience hands-on examples and expert commentary, reflecting the actual class environment – not just slides.
Job Roles
Get the right training, grab the best opportunities
Go from learning to earning – our courses
fast-track you to high-paying tech careers
with proven results.
ServiceNow Administrator
Manages the platform's configuration, users, and basic health.
ServiceNow Developer
Builds custom applications, integrations, and complex workflows.
ServiceNow Business Analyst:
Defines requirements, designs processes, and ensures platform alignment with business goals.
ServiceNow Consultant
Provides expertise on implementations and module configurations.
IT Service Management (ITSM) Specialist
Focuses on optimizing IT processes within ServiceNow.
ServiceNow Architect
Designs complex solutions and oversees platform strategy. 4o
Frequently Asked Questions (FAQs)
Is this Master Class Demo really free?
Yes, absolutely! This 2-hour introductory Master Class Demo session covering the ServiceNow ecosystem is completely free of charge. Our goal is to give you a valuable insight into this powerful enterprise platform and its potential.
Who should attend this demo? Is it suitable for beginners?
This demo is ideal for anyone interested in exploring or entering the ServiceNow field – including aspiring professionals, IT staff, business analysts, managers, students, and tech enthusiasts. While some familiarity with IT or business processes is helpful, deep prior ServiceNow experience is not required to grasp the demo's overview.
What specific topics will be covered during the 2 hours?
We will provide a high-level overview of the roles (Admin, Developer, Business Analyst) and key modules (ITSM, ITOM, ITAM, CSM, HRSD) within the ServiceNow platform. The focus will be on demonstrating the capabilities and interconnections of these areas. Expect illustrative examples and platform views.
Do I need any prior ServiceNow experience or specific software installed for the demo?
No prior ServiceNow experience is needed to follow the demo's concepts. You also do not need to install any specific software beforehand. Just join with an open mind!
Is this demo live? Can I interact and ask questions?
Yes! This is a live, interactive session led by our expert instructors. There will be dedicated time for Q&A where you can ask your questions directly about the platform, roles, and modules.
How do I join the demo? (Online or Hyderabad)
Simply click the registration button above and choose your preferred mode: "Online" or "Classroom (Hyderabad)". After registration, you will receive an email confirmation with the necessary details (a meeting link for online attendees, or the campus address for classroom attendees).
What is the "Personalized ServiceNow Learning Roadmap"?
This is a unique benefit for attendees. After the demo, we offer a brief follow-up to discuss your background and career goals within the ServiceNow ecosystem. Based on this, we'll provide you with a tailored learning roadmap outlining potential next steps to achieve your objectives, whether focusing on Admin, Development, Business Analysis, or specific modules.
What if I register but cannot attend the live session? Will there be a recording?
Attending live is highly recommended for the interactive experience and Q&A. However, we suggest you register even if unsure. We will notify registered participants if a recording is made available post-session.
How is this free demo different from Digital Edify's full ServiceNow courses?
This 2-hour demo serves as an introduction. It showcases the importance and breadth of the ServiceNow platform, highlights key roles and modules, and demonstrates our teaching approach. Our full courses offer comprehensive, in-depth, hands-on training with labs, projects, mentorship, and career support over a much longer duration, focusing on achieving specific role competencies (like Admin or Developer certification tracks) or deep module expertise.
What is the exact date and time of the demo?
The Master Class Demo is scheduled for Saturday, April 26, 2025, from 10:00 AM to 12:00 PM Indian Standard Time (IST). Please ensure you adjust for your local timezone if joining from outside India.
