{{ p }}

What is this programme?

A 20-module, role-based pathway covering platform administration, ITSM, scripting, application development, enterprise integration, CSDM/CMDB, Testing/DevOps and ServiceNow AI — plus seven enterprise product domains. Platform Owner and FDE practices run through one continuous capstone from discovery to measurable value. One coherent programme, not a three-month course claiming expert depth in every product.

A product demo can look successful while the implementation fails.

ServiceNow has expanded beyond traditional ITSM into a full enterprise AI platform. That raises the bar: administration and scripting remain essential — but they are no longer sufficient.

{{ s.n }} {{ s.t }}

Ten commitments — one journey, honest depth.

{{ c.n }}

{{ c.t }}

{{ c.d }}

What you will own.

{{ p.id }}

{{ p.t }}

Four valid graduate destinations.

{{ d.n }}

{{ d.t }}

{{ d.d }}

ASKS · {{ d.q }}

Three stages, two cross-cutting lenses, staged exits.

Every learner gets a consistent platform, ITSM, integration, CSDM/CMDB, Testing/DevOps and ServiceNow AI foundation — with credential checkpoints on the way. The full programme is exactly 20 modules; the Platform Owner and FDE lenses don't add a twenty-first.

{{ st.k }}

{{ st.t }}

{{ st.d }}

CHECKPOINT{{ st.cp }}

Twelve assessed owner practices — ending at the Platform Board.

A Product Owner owns one backlog; a Platform Owner governs the shared platform many products and AI assets run on — and owns the constraints themselves.

PRACTICE {{ op.n }}

{{ op.t }}

EVIDENCE · {{ op.ev }}

Course Curriculum

Twenty modules. One platform evidence chain.

{{ m.n }}

{{ m.t }}

{{ m.d }}

{{ m.tag }}

{{ tp }}

HANDS-ON LAB

{{ m.lab }}

WORKPLACE SCENARIO

{{ m.scenario }}

LEARNER SHIPS {{ e }}

Assessed gate · {{ m.outcome }}

Honest scope — each enterprise product module (14–20) creates operating-model fluency and a working implementation slice, not full CIS-level product mastery. Product depth lives in optional follow-on specialisations (Administrator, Developer, ITSM/ITOM, HRSD, CSM/Sales CRM) published separately.

Follow-on {{ f.k }}

{{ f.t }}

{{ f.dur }}

{{ f.d }}

ALIGNMENT · {{ f.align }}

Digital Edify credentials never impersonate official ServiceNow certification. The curriculum aligns with CSA, CAD, relevant CIS and Platform Owner journeys — an alignment matrix, not an equivalence claim.

A programme builds evidence; it does not compress years of production implementations, consulting and certifications into weeks.

A faculty system — not one instructor claiming every specialty.

Named faculty, verified experience, current credentials and expertise boundaries are published per cohort, with an independent review board, moderation and a learner appeal route.

A platform-specific pathway into the FDE flagship.

Each of Digital Edify's seven specialist tracks has a ServiceNow expression — and a ServiceNow FDE graduate may receive capability credit toward the general FDE flagship, subject to evidence and recency.

{{ t.track }}

{{ t.expr }}

If the answer you need isn't here, book a 20-minute advisor call. No slides, no pitch — just your questions.

{{ f.q }} {{ f.chev }}

{{ f.a }}

Campus in Hyderabad, plus live online cohorts running on Indian and US timezones.

Understand the platform. Build the workflow. Govern the AI. Deliver the outcome.

Book a best-fit-path conversation — we'll review your background, recommend your entry stage, and show you the exact evidence you'd build.