Watch our free demo class and discover why 75 modules across 11 domains make this the most comprehensive ServiceNow training program ever built — aligned with the Zurich Release.
Architecture, UI, Data, Security, Scripting, ITIL, Flows, AI Studio, Analytics, Custom Apps
Zurich IDE, TypeScript, Git, Now Experience, UI Builder, Components, Custom Dev, Deployment
ATF, AI Testing, Performance, Integration Testing, CI/CD, Build Agents, ReleaseOps, UAT
REST, SOAP, IntegrationHub, Workflow Data Fabric, Import Sets, AI Agent Fabric, A2A Protocol
CMDB, CSDM, Incident, Problem, Change, Knowledge, Service Catalog, Now Assist for ITSM
Discovery, Service Mapping, Event Management, AIOps, HLA, Cloud Management, Orchestration
ServiceNow Architect & Lead Trainer — Digital Edify
With 15+ years in enterprise technology and deep expertise across ITSM, ITOM, CSM, HRSD, and the latest AI capabilities, our lead instructor brings real-world implementation experience from Fortune 500 companies. He has trained 10,000+ professionals and helped hundreds achieve ServiceNow certifications including CSA, CAD, and multiple CIS specializations.
"The ServiceNow Masters program transformed my career. Within 3 months of completing CSA certification, I landed a role as a ServiceNow Administrator at a Fortune 500 company. The hands-on labs made all the difference."
"Coming from a Java background, the Development & UI Builder domain was incredible. TypeScript support in Zurich IDE and the Git workflows felt immediately familiar. I was productive on ServiceNow within weeks."
"The AI Agents & Control Tower module blew my mind. Building agents with natural language, setting up governance — these aren't theoretical exercises. I use these skills at my new role every single day."
