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ServiceNow is a cloud-based platform that automates IT service management (ITSM) and business workflows.

It provides modules like Incident, Problem, Change, and Service Catalog for efficient operations.

Users can request services, track issues, and get approvals through an intuitive dashboard.

Workflows and automation reduce manual effort and improve service delivery. The CMDB helps maintain accurate asset and configuration data. Reports and analytics give insights into performance and service trends. Integrations connect ServiceNow with other enterprise systems seamlessly. Overall, ServiceNow enhances productivity, visibility, and customer satisfaction.

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