Business Analyst with GenAI

Master the Core Concepts of Modern BA

Role of a Modern Business Analyst

Agile Mindset & Scrum vs. Waterfall methodologies

Scrum Framework and ceremonies

User Stories, Epics, Themes & Acceptance Criteria

Requirement Backlogs in Sheets & Azure Boards

Introduction to GenAI in BA Work

BA Tools & Skills for the Future

Application Lifecycle Management (ALM)

Key Outcomes: Establish strong foundation in BA principles, Agile practices, and GenAI integration

Case Study: Kdigital Technologies CRM Implementation

Master the Art of Requirement Elicitation

Discovery phase fundamentals

Identifying Stakeholders & creating Personas

Agile Interviews, Surveys, and Workshops

GenAI for Stakeholder Mapping & Empathy Mapping

Requirement elicitation techniques

Stakeholder Analysis & Management frameworks

Communication strategies for diverse stakeholders

Key Outcomes: Excel at discovering and documenting stakeholder needs using modern techniques

Practical Focus: Conduct real stakeholder interviews and workshops

Transform Needs into Actionable Requirements

Requirements gathering and documentation

MoSCoW prioritization technique

WSJF (Weighted Shortest Job First) scoring

RICE scoring framework

Value vs. effort analysis

Requirements traceability matrix

GenAI for requirement analysis and prioritization

Backlog management best practices

Key Outcomes: Master requirement prioritization frameworks with data-driven decision making

Deliverable: Prioritized product backlog with business justification

Optimize Business Processes

As-Is and To-Be process mapping

Business Process Modeling Notation (BPMN)

Value Stream Mapping (VSM)

Identifying bottlenecks and inefficiencies

Process improvement methodologies

Swimlane diagrams and flowcharts

GenAI for process optimization

Tools: Visio, Lucidchart, Miro

Key Outcomes: Design and optimize business processes using industry-standard notation

Project Work: Complete process analysis with improvement recommendations

Create Professional BA Documentation

Business Requirements Document (BRD)

Functional Design Document (FDD)

User Story Mapping to Functional Requirements

Integration Scenarios & API Requirements

Non-Functional Requirements (NFRs)

Data Modeling & Schema Design

Requirements Traceability Matrix

GenAI for Requirements Documentation

Linking Requirements to OKRs and KPIs

Key Outcomes: Produce comprehensive BRD/FDD documents with GenAI assistance

Deliverable: Complete BRD and FDD for CRM implementation

Visualize Solutions Before Building

Low/Medium/High Fidelity Prototypes

UI/UX Wireframing Tools (Figma, Adobe XD)

Design Thinking Principles

GenAI for UI Generation & Interaction Simulation

Creating mockups and wireframes

Gathering Stakeholder Feedback Early

Iterative design process

Prototype validation techniques

Key Outcomes: Create professional prototypes and wireframes using modern design tools

Hands-On: Design complete UI/UX for key CRM features

Ensure Quality Through Comprehensive Testing

Software Testing Life Cycle (STLC)

BA Role in QA and Test Lifecycle

Writing Test Cases from User Stories

User Acceptance Testing (UAT) Planning

UAT Execution and Management

Defect Management and Bug Life Cycle

Requirement Traceability Matrix (RTM)

GenAI for Test Case Generation & Bug Analysis

Agile QA Best Practices

Key Outcomes: Master UAT planning and execution with AI-powered test generation

Project: Complete UAT plan with test cases and execution log

Drive User Adoption and Organizational Change

Creating Training Materials, Job Aids & Live Sessions

Change Communication Plans

GenAI for Building Microlearning, Chatbots & Knowledge Bases

Communication Frameworks for Adoption

Enabling Champions & Super Users

Change Impact Assessment

Resistance Management Strategies

Adoption Metrics and Dashboards

Key Outcomes:Develop comprehensive training and change management strategies

Deliverable: Complete training package with communication plan

Ensure Smooth Launch and Ongoing Success

Go-Live Readiness & Release Planning

Super Care Planning & War Rooms

Production Support SLAs

GenAI for Real-Time Support & Issue Categorization

Feedback Loops & Post-Go-Live Dashboards

Release Management processes

Hypercare period management

Incident and problem management

Key Outcomes: Master go-live planning and production support best practices

Focus: Create comprehensive go-live checklist and support plan

Drive Long-Term Value and Optimization

Post-implementation review and analysis

Continuous improvement methodologies

Data-driven decision making

KPI tracking and dashboard creation

Feedback analysis and prioritization

GenAI for predictive analytics

Portfolio development and presentation

Career roadmap for BA professionals

Key Outcomes: Apply continuous improvement practices and build professional portfolio

Capstone Project: End-to-end BA project showcasing all learned skills