Coaching Mindset, Ethics & Professional Foundations
Agile Coach Stance & Role Fluidity
Core Coaching Skills – Listening, Questioning & Presence
Coaching Models, Conversations & Practice Labs
Working with Resistance & Challenging Situations
Team Coaching & High‑Performing Agile Teams
Designing Your Coaching Practice & JourneyDevelop the mindset and skills of a professional Agile Coach with ICAgile ICP‑ACC.
Learn how to coach
individuals and teams, hold powerful conversations, enable self‑organization and design a sustainable coaching
practice.
Key Topics:
Professional coaching foundations – definition and value in agile contexts
Coaching mindset – beliefs about people, potential and resourcefulness
Coaching ethics, agreements, confidentiality and boundaries in organizations
Key Topics:
Five stances – teaching, mentoring, facilitating, consulting and coaching
Choosing and shifting stances based on context, capability and risk
Balancing expertise with coaching, resisting the urge to “solve”
Key Topics:
Active listening – internal, focused and global listening
Listening for beliefs, values, emotions and patterns; removing barriers
Powerful questioning – open, curious and insight‑evoking questions; avoiding leading and “why” traps
Key Topics:
Direct communication – sharing observations without judgment, feedback that builds awareness
Coaching presence – being fully present, managing distractions, using intuition responsibly
Creating safety and trust – rapport building, psychological safety and managing emotions
Key Topics:
GROW model – structuring coaching sessions with Goal, Reality, Options, Will
Other models – CLEAR, Co‑Active, solution‑ focused and appreciative inquiry
Adaptive coaching – flexing models and following the client’s agenda
Coaching triads – coach, client, observer roles and feedback frameworks
Real coaching conversations, reflection and skill integration
Debriefing key learnings, challenges and insights
Key Topics:
Creating awareness – reframing, surfacing assumptions and using silence
Designing actions – client‑generated options, SMART actions and obstacle removal
Accountability structures – self, peer and coach accountability
Key Topics:
Understanding resistance as protection and common resistance patterns
Coaching through resistance – naming, exploring and working with fear and uncertainty
Handling challenging coaching moments – emotional intensity, plateaus and when to pivot
Key Topics:
Team coaching vs individual coaching – team as the client and systems thinking
Team development stages and coaching interventions
Power, influence, conflict dynamics and team communication patterns
Key Topics:
Characteristics of high‑performing agile teams – safety, dependability, clarity, meaning
Building psychological safety – behaviors and coach interventions
Coaching self‑organization – levels of autonomy and avoiding directive control
Key Topics:
Observing teams – interaction patterns, energy levels and communication quality
Providing constructive team feedback
Coaching within agile ceremonies – retrospectives, planning, stand‑ups and stakeholder sessions
Integrated coaching sessions using selected models and stances
Observer feedback focusing on presence, questions and impact
Reflection on breakthrough moments, growth areas and personal coaching style
Key Topics:
Coaching agreements – goals, roles, confidentiality and success measures
Structuring one‑on‑one, team and peer coaching in organizations
Routines and practices to sustain an agile coaching practice
Key Topics:
Continuing development – supervision, mentoring and learning communities
ICAgile learning paths and ICF credentialing options
Personal development planning – self‑ assessment, goals and accountability partnerships

ICP‑ACC validates your ability to coach individuals and teams instead of just facilitating events or driving delivery. Position yourself for Agile Coach, Team Coach or Scrum Master‑Coach hybrid roles in modern organizations.
Professional coaching skills learned here apply across roles, frameworks and industries. Use listening, questioning and presence to elevate conversations with leaders, teams and stakeholders beyond processes and tools.


Connect with Agile Coaches and coaching‑oriented Scrum Masters. Share coaching scenarios, supervision practices and growth strategies that help you sustain your development journey beyond certification.